Viewing all lessons and completing the lessons questionnaires.

Yes

Yes

There are no prerequisites for enrollment into the GOLD Lactation Academy 90 Hour Online Program. GOLD Lactation Academy admits qualified students of any age, gender, sexual orientation, race, ability, color, religion, and national ancestry or ethnic origin, marital status, sources of income to the program. It does not discriminate on the basis of age, gender, sexual orientation, race, ability, color, religion, and national ancestry or ethnic origin, marital status, sources of income in regards to its educational and admissions policies. Students who enroll in the program agree to purchase one of the required texts, in addition to paying for the course. Students agree upon enrollment to watch all of the video components completely, read required reading selections, complete all lesson activities, and take all quizzes and module exams within 12 months from time of enrollment.

Students must complete all mandatory components in the program, including watching all of the video components completely, reading required reading selections, completing all lesson activities, and taking and passing all quizzes and module exams, within the 12 month enrollment period, in order to pass the program and receive a certificate of completion.

Yes, The Faculty Grievance Policy aims to provide an organized and equitable process to resolve grievances by faculty and expert speakers. Grievances can include a dispute between a faculty member/expert speaker and GOLD Lactation Academy about the interpretation and/or application of GOLD Lactation Academy’s policies, procedures, or provision of services that may negatively impact the faculty member/expert speaker. Faculty members/expert speakers are asked to resolve the issue first through an informal resolution by bringing it to the attention of GOLD Lactation Academy Team (academy@lactationacademy.com) or relevant party. If the faculty member/expert speaker is unsatisfied with the response, the faculty member/expert speaker may make a formal, written grievance to GOLD Lactation Academy Team (academy@lactationacademy.com). Any formal grievance must be submitted by the faculty member/expert speaker within 30 business days of the occurrence. The faculty member/expert speaker must state the nature of the grievance and the remedy they seek and describe any previous attempts to resolve the grievance. GOLD Lactation Academy Team will review the situation internally and with the GOLD Lactation Academy Advisory Committee. GOLD Lactation Academy will provide a written response, within 45 days of receiving the complaint. Faculty members/expert speakers will be informed if extenuating circumstances require additional time. The decision made by GOLD Lactation Academy and the GOLD Lactation Academy Advisory Committee will be final.

The purpose of the Student Grievance Policy is to provide an organized and equitable process to resolve student’s grievances. Grievances can include a dispute between a student and GOLD Lactation Academy about the interpretation and/or application of GOLD Lactation Academy’s policies, procedures, or provision of services that may negatively impact the student. Students are asked to resolve the issue first through an informal resolution by bringing it to the GOLD Lactation Academy Team (academy@lactationacademy.com) or relevant party. If the student is unsatisfied with the response, the student may make a formal, written grievance to GOLD Lactation Academy Team via email (academy@lactationacademy.com). Any formal grievance must be submitted by the student within 30 business days of the occurrence being grieved. The student must state the nature of the grievance and the remedy they seek and describe any previous attempts to resolve the grievance. GOLD Lactation Academy Team will review the situation internally and with the GOLD Lactation Academy Advisory Committee (GOLD LAAC). GOLD Lactation Academy Team will provide a written response within 90 days of receiving the complaint. Students will be informed if extenuating circumstances require additional time. The decision made by GOLD Lactation Academy and the GOLD Lactation Academy Advisory Committee will be final.

GOLD Lactation Academy is strongly committed to leading the global standard in evidenced-based online healthcare education for professionals working from preconception to early childhood. It is our firm understanding the work of diversity, equity and inclusion is as unique as one individual to another and much so to each community in which GOLD Learning strives to serve. We value the visible and invisible attributes that make each of us unique, ever-evolving humans. As such, we recognize each individual and organization is on their unique journey to reduce implicit and explicit bias contributing to the perpetuation of racism, bigotry and intolerance. We, at GOLD Lactation Academy, are on our journey striving to build core values of diversity, equity and inclusion, as well as model those values through our mission and internal and external values. Part of GOLD Lactation Academy’s commitment entails creating a sustainable, resilient environment and space which is diverse, inclusive, and equitable for learners, presenters, volunteers, and staff- no matter their age, class, disability, education, ethnicity, gender identity, national origin, race, or sexual orientation. We stand true to respecting and valuing diverse life experiences and heritages to ensure all voices are valued and heard. This work takes place on the unceded, occupied, ancestral and traditional lands of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.